Privacy Policy
Last Updated: 29-01-2025
Summary
We collect information that you provide to us or voluntarily share with other users, in addition to general technical information that is automatically collected by our systems, including IP addresses, browser information, and cookies to provide a better user experience and generally improve the Service.
Your personal information may be gathered from subscribers of the Service, websites you use that we operate, and third parties. Technical information about how you access and use the service, as well as information about your device, is automatically collected and used for Service operation, optimization, analytics, content promotion, and enhancement of user experience. In accordance with applicable local law, we may use your information to contact you with relevant information about the Service and our other products and services.
We do not disclose your personal information to others except as described in this Policy or in connection with the Service. Information that you choose to publish on our Website or social media accounts (blogs, testimonials, videos, text, music, reviews, deliveries) may be read, collected, and used by others who access them.
All of the information that you provide to us is stored on secure servers in a controlled environment with limited access. The personal information we collect may be transferred to and stored in countries outside of the jurisdiction you are in. These international transfers are made pursuant to appropriate safeguards to protect your personal information.
You may exercise your rights in respect of your personal information that we hold by contacting us at support@boms.ca. Additional information regarding the rights applicable to you are in the detailed terms of the Policy below.
The above-noted summary contains highlights of our policy. We encourage you to read more about the information we collect and how we use it in the detailed terms of our Policy below.
Detailed Terms
Personal Information We Collect About You and How We Use It
Information You Give to Us
We collect personal information about you when you voluntarily submit information directly to us by filling in forms on our Website or by corresponding with us by phone, email, or otherwise. This includes information you provide when you register to use our Website, subscribe to the Service, participate in any discussion boards, forums, or other social media functions on our site, enter a competition, promotion, or survey, and when you report a problem with our Website or use some other feature of the Service as available from time to time.
If you choose not to provide personal information, we may not be able to provide the Service to you or respond to your other requests.
Information We Receive from Other Sources
We may receive personal information about you from individuals or corporate entities which are subscribers to the Service (“Subscribers”) where you are to be designated a user of the Service. We may receive personal information about you if you use any of the other websites we operate or the other services we provide from time to time. We also work closely with third parties (including, for example, subcontractors in technical, payment, and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them, subject to your agreements with them.
Table 1: Categories of Personal Information
The following table sets out the categories of personal information you provide to us and that we receive from other sources, how we use that information, and the legal basis which we rely upon to process the information and determine applicable retention periods:
| Category of Personal Information | How We Use It | Legal Basis for Processing |
|---|---|---|
| Contact information and basic personal details. Your name, phone number, address, location, IP address, e-mail address. | We use this information to:
|
The processing is necessary for our legitimate interests, namely for marketing purposes, and for communicating with you effectively and responding to your queries. The processing is necessary for the performance of a contract and to take steps prior to entering into a contract (namely our Terms of Service). |
| Email account, username, and password. | Where you have chosen to import contacts from your Outlook or other email account address book to invite them to become members of our Website, we collect the username and password for the email account you wish to import your contacts from. | The processing is necessary for the performance of a contract and to take steps prior to entering into a contract (namely our Terms of Service). |
| Correspondence and comments. When you contact us directly, e.g. by email, phone, mail, or when you interact with customer service, we will record your comments and opinions. | To address your questions, issues, and concerns and resolve your customer service issues. | The processing is necessary for our legitimate interests, namely communicating with you effectively for the purposes of resolving your issues. |
| Payment information. Details such as your credit card or other financial information including credit scores obtained from credit reference agencies. | We use this information to facilitate payment for use of the Service, to assess your credit score and to detect and prevent fraud. | The processing for assessing your credit score and facilitating payment is necessary for the performance of our contract with you (namely our Terms of Service). The processing is necessary for our legitimate interests, namely the detection and prevention of fraud. |
| Recruiting details. Contact information and basic personal details (as set out above); professional details and employment information such as resume, references, LinkedIn profile. | We use this information to facilitate recruiting. | The processing is necessary for our legitimate interests, namely assessing your suitability for a role with us. |
| All personal information set out above. | We will use all the personal information we collect to operate, maintain and provide to you the features and functionality of the Service, to monitor and improve the Service, our Website and business, for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes, to keep the Website safe and secure and to help us develop new products and services. | The processing is necessary for our legitimate interest, namely to administer and improve the Service, our business and develop new services. |
Table 2: Personal Information Collected Automatically
The following table sets out the categories of personal information we collect about you automatically, how we use that information, and the legal basis which we rely upon to process the information and determine applicable retention periods:
| Category of Personal Information | How We Use It | Legal Basis for Processing |
|---|---|---|
| Information about how you access and use the Service (e.g., referral sources, social media profiles, frequency and duration of use, interactions with emails, and clickstream data). |
|
The processing is necessary for our legitimate interests, namely: to conduct relevant analysis to improve the Service generally and for marketing purposes. |
| Information about your device (e.g., device type, unique device identifiers, operating systems, browsers, applications, ISP, mobile network, and IP address). |
|
The processing is necessary for the performance of a contract (namely our Terms of Service). The processing is necessary for our legitimate interests, namely to tailor the Service to the user and to improve the Service generally. |
We may link or combine the personal information we collect and/or receive about you and the information we collect automatically. This allows us to provide you with a personalized experience regardless of how you interact with us.
We may anonymize and aggregate any of the personal information we collect (so that it does not identify you). We may use anonymized information for purposes that include testing our IT systems, research, data analysis, improving the Service, and developing new products and features. We may also share such anonymized information with others.
Disclosure of Your Personal Information
We do not sell or rent your personal information to third parties for their direct marketing purposes without your explicit consent.
We may share your personal information with any member of our group, which includes our subsidiaries. We will not share your personal information with any third parties except as described in this privacy policy or in connection with the Service. We may share your information with selected third parties, including:
- Third-Party Service Providers and Partners: Business partners, vendors, suppliers, and subcontractors who perform services on our behalf (these companies are authorized to use your personal information only as necessary to provide these services to us).
- Technical Providers: Analytics and search engine providers that assist us in the improvement and optimization of our Website.
- Credit Reference Agencies: Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.
- Payment Processors: Payment processors for the purpose of fulfilling relevant payment transactions.
- Third Parties in a Business Transaction: Personal information may be disclosed to third parties in connection with a transaction, such as a merger, sale of assets or shares, reorganization, financing, change of control, or acquisition of all or a portion of our business. If we are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet law enforcement requirements.
We may be under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions of service and other agreements; or to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Publicly Accessible Blogs
Our Website includes publicly accessible blogs or community forums. Any information you provide in these areas may be read, collected, and used by others who access them. This includes information posted on our public social media accounts. To request removal of your personal information from our blog or community forum, contact us at support@boms.ca. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Testimonials
With consent, we may display personal testimonials of satisfied customers on our site, along with other endorsements. If you wish to update or delete your testimonial, you can contact us at support@boms.ca.
Marketing and Advertising
From time to time we may contact you with relevant information about the Service and our other products and services. Most messages will be sent electronically. For some messages, we may use personal information we collect about you to help us determine the most relevant information to share with you.
If you do not want to receive such messages from us, you will be able to tell us by selecting certain boxes on forms we use when we first collect your contact details. You can also change your marketing preferences at any time by following the unsubscribe link at the bottom of our emails.
Storing and Transferring Your Personal Information
Security
All information you provide to us is stored on secure servers in a controlled environment with limited access. Any payment transactions will be encrypted in transit using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Service, you are responsible for keeping this password confidential. Subscribers should not share their password with anyone.
While no transmission of information via the internet is completely secure, we take reasonable measures to protect your personal information. We cannot guarantee the security of your personal information transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
International Transfers of Your Personal Information
The personal information we collect may be transferred to and stored in countries outside of the jurisdiction you are in where we and our third-party service providers have operations. If you are located in the European Union (“EU“), your personal information will be processed outside of the EU including in the United States; these international transfers of your personal information are made pursuant to appropriate safeguards, such as standard data protection clauses adopted by the European Commission. If you wish to inquire further about these safeguards used, please contact us using the details set out at the end of this privacy policy.
Retaining Your Information
We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of our legitimate business interests and satisfying any legal or reporting requirements.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and the applicable legal requirements.
Your Rights in Respect of Your Personal Information
In accordance with applicable privacy law, you have the following rights in respect of your personal information that we hold:
- Right of access and portability: The right to obtain access to your personal information along with certain information, and to receive that personal information in a commonly used format and to have it ported to another data controller.
- Right to rectification: The right to obtain rectification of your personal information without undue delay where that personal information is inaccurate or incomplete.
- Right to erasure: The right to obtain the erasure of your personal information without undue delay in certain circumstances.
- Right to restriction: The right to obtain the restriction of processing under certain conditions.
- Right to object: The right to object, on grounds relating to your particular situation, to the processing of your personal information, and to object to the processing for direct marketing purposes.
If you wish to exercise one of these rights, please contact us at support@boms.ca. We will respond to your request within 30 days.
If you reside in the European Union (EU), we are the controller of your personal information for purposes of European data protection legislation. You also have the right to lodge a complaint to your local data protection authority. Information about how to contact your local data protection authority is available at https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
Cookies and Similar Technologies
Our Service uses cookies and similar technologies (collectively referred to as cookies) to distinguish you from other users of our Service. This helps us to provide you with good service. This helps us enhance and personalize your user experience, to monitor and improve our Website and services, and for other internal purposes.
We use the following types of cookies:
- Strictly necessary cookies: Required for essential operation such as authentication and fraud prevention.
- Analytical/performance cookies: Help us recognize and count visitors, analyze movement on our Service, and improve functionality.
- Functionality cookies: Recognize you when you return to personalize content, remember preferences, and greet you by name.
- Targeting cookies: Record visits, track pages viewed, and tailor ads to your interests.
Third parties, such as advertising networks and analytics services, may also use cookies, which we do not control.
You can block cookies via your browser settings. However, blocking all cookies may prevent access to some parts of our site.
Links to Third-Party Sites
Our Service may contain links to third-party websites. These websites have their own privacy policies, and we do not accept responsibility or liability for their policies. Please check these policies before submitting any information to them.
Some of our Website pages may utilize framing techniques to serve content while maintaining our Website’s look and feel. Be aware that you are providing your personal information to these third parties and not us.
Use of Service by Minors
The Service is not directed at persons under 16, and we do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information without appropriate consent, please contact us so that we can take necessary steps in compliance with our legal obligations.
Your Canadian Privacy Rights
Under the Personal Information Protection and Electronic Documents Act, Canadian residents that are users of our website can request details regarding the existence, use, and disclosure of their personal information. To make such a request, please email support@boms.ca.
Changes to This Policy
We may update this privacy policy periodically. When we make material changes, we will update the “Last Updated” date at the top of this policy. Changes become effective when posted on this page.
Notice to You
If we need to provide you with information regarding legal, marketing, or business-related matters, we will select the most appropriate means of communication, such as email or a notice on our Website. This does not prevent you from opting out of certain types of communications as described in this policy.
Contacting Us
Regardless of your location, any questions, comments, and requests regarding this privacy policy are welcome. You may contact us at support@boms.ca.